This seller currently has 2 unanswered support requests and 8 open support requests. They have received a total of 89 support requests since June 13, 2016, of which 82 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 8 of 8 Requests

View all 7 messagesGallery: Fun BBQ Chef Birthday Card – Humorous Grilling Theme with Cute Food Characters

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May 29, 2026 8:23 PMRosemarie Paulin

Please can you explain why the image does not download correctly. The circular image is cut off and does not fit the page making it unusable.

Request

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March 31, 2026 9:50 AMKristina Norbat

Just to let you know I put my name on special request for a reason this is the second time ? Happy crafting

View all 2 messagesWet glue help please

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December 12, 2025 8:53 AMAmanda Cousins

Good morning Pam

Please can I ask which wet glue you use?

I have been using pinflair but it has been discolouring my cards.

Thanks Pam

Kind regards Amanda

View all 3 messagesQuestion - How to make

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July 20, 2021 4:49 PMLisa OToole

Hi sorry if this is a silly question but im just wondering how you made the card ( cup644761_1641) red christmas festive shop card was it an easel card or a regular card?? Iv just printed it and im kind of stumped at how you make it as there is no instructions... thanks for your help.

View all 5 messagesGallery: 3D Happy Birthday GRANDSON Stars with Ages 5 to 13 Pop Out Word Card Kit

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April 28, 2021 9:08 PMEldwyth Stacey

What is the polka dot red sheet for please?

View all 3 messagesshutter cards

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April 26, 2021 3:58 PMKim Wright

I have ordered one of Carol Dunnes shutter cards. I have found it easy except for the front of the card. I can't work out how the thin Happy Birthday fits into the card. Does it call get fixed to a blank card???I see you have made several, the one I looked a t was spring flowers and wondered if you would be able to help me please. I am getting really frustrated with myself. Thank you. Kim

View all 2 messagesFasteners

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June 30, 2020 5:38 PMJean Harrison

Hi Janice, please can you tell me what you use for fasteners on the handbags? Thanks Jean.

Hi there I have just bought this card cup966053

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May 1, 2019 2:08 PMHayley Davis

/janice-mcfarlane thank you very much

I just need to know what sheets I print the backing onto

It does say the numbers of the sheets but still not sure

If you can tell me what’s in the sheets that will help me to know which ones to print backing on to

Kind regards Hayley

Showing 1 - 8 of 8 Requests