This seller currently has 1 unanswered support requests and 7 open support requests. They have received a total of 20 support requests since September 26, 2016, of which 13 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 7 of 7 Requests

View all 6 messagesWatercolor Autumn Season Girls 8x8 Backgrounds - set 2

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July 10, 2023 1:39 PMBELINDA ABRAHAM

Hi

Just wanted to check with you before i purchase.

Can i make your designs up and resell as a card topper that has been put on backing card

Many thanks

View all 2 messagesFruitilicious Cookie collection licence information

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February 11, 2023 7:43 PMFiona Skene

I purchased these from you a long time ago and I wanted to check to find out if I am allowed to make personalised pictures and card to sell. I have tried to find them in your products but they don't seem to be hear anymore. Can you tell me if I am aloud to sell the products I make both online (Ebay + Etsy) and at my craft fairs please

Nature Green Female Fairy Poser Graphics

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November 2, 2021 6:21 AMAmanda Assenbruck

Hi, I have used one of the fairies holding the lantern in my design cup1133629_90819. I had to adjust the colouring/light of the glass in the lantern as the area not in front of the fairy looked wrong without the golden light. Technically i know the lantern should be translucent to also see the background but just did a quick fix. Just thought you may like to know.

View all 2 messagesProduct Permission

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August 26, 2020 11:26 AMEmma Sims

I have created a Christmas card using some of the Christmas bells and bows. I am quite new to designing and want to make sure I am adhering to copyright rules. Is there some way I can email you a photo of the card design for you to approve / comment on?

Many thanks

Emma

View all 5 messagesSummer Fun - Plaid Square Frames & Bow Graphics {set 2}

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June 10, 2018 12:50 PMHilda Mullinger

Hi. I have just become a designer for CUP and have not bought any designer resource designs yet, so not too sure about purchases. Can I purchase these frames and bows, and use them mixed with other designs from other sources to sell on craftsuprint. as A4 sheets or kits? Also will they resize well if necessary? Thanks, Hilda Mullinger Cards by Hilda.

View all 3 messagesBeach Break Themed Layered Templates

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December 6, 2016 1:47 PMSarah Edwards

Hello, as your items are not cu4cu does that mean I can't use them the make CraftsUPrint sheets? As a card maker could go on to sell the cards that they make from my sheet? Please let me know, thanks, Sarah.

View all 2 messagesElegant Woman in a Red Dress Poser Graphics

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September 26, 2016 4:07 PMShirley Thompson

Thank you for the lovely comment on my design using one of your elegant woman in red dress posers.

Showing 1 - 7 of 7 Requests