This seller currently has 0 unanswered support requests and 3 open support requests. They have received a total of 8 support requests since March 1, 2017, of which 5 have been successfully closed. If support is important to you then you may find this information helpful.

Submit New Support Request

You must be logged in to ask a question.

Existing Support Requests

Showing 1 - 3 of 3 Requests

View all 2 messageschange file format?

Profile Avatar
November 27, 2021 4:41 PMDebbie Boyd

is it possible to change this format to svg?

View all 3 messagesFlying Scotsman

Profile Avatar
June 29, 2019 2:35 PMMary Amps

Christine, I have recently bought an image from you (flying Scotsman) requested by a customer for her brother, who is a steam train enthusiast for his birthday, only to be told that it is not a flying Scotsman train, can you explain this to me please

I await your reply

Mary Amp

View all 6 messagesStacker Pyramage Scalloped circle 2 by Heather Ghillyer

Profile Avatar
June 11, 2020 11:44 AMHilda Mullinger

Hello Christine. I see you are from Colchester as well as myself. Do you think you can help me please. I bought cup422751_1885 last week from Heather Ghillyer. I have numerous templates, no problems, but can't fathom this one out, how to be able to separate them to do pyramage. I wrote to Heather and her reply is she is unable to explain to me how to do it. She says she just confuses anyone when she tries to explain anything! So she suggested writing to you and one other designer whom she knows have used her template and ask for help.

Sorry about this, but can you explain how I separate the layers and colour them, because I have been trying for over a week and totally lost on this one. Hope you don't mind me asking as she suggested.

Thanks Hilda

Showing 1 - 3 of 3 Requests