This seller currently has 2 unanswered support requests and 35 open support requests. They have received a total of 42 support requests since July 6, 2018, of which 13 have been successfully closed. If support is important to you then you may find this information helpful.

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Existing Support Requests

Showing 1 - 24 of 35 Requests

Angel Policy

January 19, 2026 6:00 PMAngela Spence

Thanks very much

Angel Policy

January 17, 2026 9:10 PMtina bing

Good evening Angela,

Thank you for your request.

Yes you can sell and give away my work. I don’t have a problem with that. Than you for your custom. Kind regards Tina

Same Sex Birthday

September 20, 2025 10:16 PMLucy Evison-Birks

The image is not finished, should not be forsale. I found over 3 issues with this image. AFTER purchasing it. If you are going to use AI at least edit it.

View all 3 messagesHogmanay

October 18, 2024 3:55 PMtina bing

Hi Margaret, Yes of Corse. They are done and under the title Stag Toppers. They are just waiting for validation.

I would just like to take this opportunity to thank you so much for buying many of my designs. I really do appreciate it. I think you are my best customer. THANK YOU XX

View all 3 messagesshelter from the rain cup1327463_2738

September 7, 2024 6:11 AMJohn Sarantos

Hello, I purchased Shelter From the Rain, cup1327463_2738, around August. I just discovered that two of the fairies are copies of each other. I just thought you should know for future buyers. Thanks, John Sarantos

View all 3 messagesEskimo Boy fishing set 1

May 21, 2024 4:58 PMtina bing

Hello Margaret, I am so sorry I have made a mistake AGAIN. I am so cross with myself as this should never happen. I do apologise. I have found the one missing and will upload the new file very soon.

I would like to take this opportunity to thank you so very much for buying many of my items and making such lovey cards. You are my best customer and for that I am very grateful. Thank you so much. xx

use of designs

May 4, 2024 6:05 PMtina bing

Hi Maureen, yes you can sell your cards made with my image. I don't have a problem with that. Thank you so much for your custom. x

View all 4 messagesChristmas dogs set 2

April 23, 2024 9:55 AMMargaret Scott

Just downloaded these and there is one missing from the set.

The one in the middle of the bottom row is the one missing.

Hope you can fix it.

Margaret

View all 6 messagesFlapper Ladies set 2

March 15, 2024 10:26 PMPenny Krueger

Good Evening -

Is it possible to get the flowers removed from the corners of the three ladies that have flowers in the corners?

Thank you -

Penny Krueger

View all 6 messagesTwin Boys,Twin Boys

March 11, 2024 4:12 PMtina bing

Hi Diane, I have redone the purple bear to blue and added the other bear with one too. If you could give me your email address I will forward it to you. Kind regards Tina x

View all 3 messagesFlapper Ladies set 2,Flapper Ladies set 2

August 28, 2023 3:20 PMMargaret Scott

Hi Tina

Just downloaded this kit and i have 2 of the images of first design on top row and first design on bottom row is missing.

Could you please check your upload.

Many thanks

Margaret

View all 3 messagesFlorals

July 22, 2023 10:38 AMBELINDA ABRAHAM

Just sitting browsing through your lovely designs and would like to purchase some but before i do i just wanted to check with you first.

Can they be made into card toppers and resold.

Many thanks

View all 3 messagesSnow Princess

June 27, 2023 8:15 PMMargaret Scott

Hi Tina

Is this kit supposed to be two images to a sheet?

Margaret

View all 2 messagesSweet Baby Boys

June 27, 2023 6:58 PMKristina Norbat

Can these be converted to jpeg if possible xx

View all 6 messagesBaby Winter Penguins set 1

June 27, 2023 1:59 PMMargaret Scott

Hi, just purchased the baby penguin kit and downloaded. I'm only getting two of the bears in my download. Could you please have a look at it. Thanks in advance.

View all 9 messagesAutumn Trees

February 22, 2023 7:06 PMJudy Staton

Hello, I would like to know if the following cup number 1195199_2738 could be

resized to 8x8 size. This is what I have been looking for and the 5x7 size will not work

for me. I love all of your paper backgrounds and have many of them. Please let me

know and have a nice day!

Judy S.

View all 6 messagesTwin girls

February 8, 2023 9:40 AMDiane McKechnie

Hi do you have this design in blue?

I can see the one with extra bits on it but I would prefer the plainer one?

look forward to hearing from you

Diane

Twin girls

Ref #: cup890481_2738

View all 6 messagesThe walk of mystery

February 1, 2023 2:33 AMTamara-lee Lopuszynski

Hi Tina I love the fantasy mystery backgrounds you have I see a lot of people copied from you. I would like to know can you get fantasy unicorns I don't need many would love 2 of them if you can please I seen some on that sight you told me about but I would rather just buy them through here if possible.

View all 3 messagesChristmas Art Deco

January 14, 2023 9:22 AMpamela gardner

The front page sentiment is misspelled "Marry" instead of "Merry" can you please send me a corrected sheet? or refund thanks

View all 2 messagesStairway 5

January 13, 2023 5:05 AMTamara-lee Lopuszynski

Hi Tina, I was just wondering if you don't mind sharing where you get these images from, I noticed someone else started selling similar, I don't sell on crafts you print I just buy some kits and make some of my own.

View all 2 messagesLone Cottage

December 21, 2022 3:56 PMAmanda Cousins

hello there,

Do you happen to make inserts to go with your gorgeous cards please?

Happy christmas

Amanda

View all 4 messagesspring backgrounds

December 17, 2022 11:52 AMSaphira Crafts

Hiya, love your new cottage backgrounds. Is there any chance of doing some spring or summer ones?

Anne xx

View all 2 messagesBacking 8

December 8, 2022 4:47 PMSaphira Crafts

Hiya, I'm curious to know if your individual backing images that you have uploaded to card making are able to be used as a design resource for me to make and sell in a design on Craftsuprint, or if its just the sets of backgrounds that you have listed in the designer resource section?

View all 3 messagesNitwit Collections License Expiry

June 30, 2022 1:58 PMNitwit Collections

Hi Tina,

I just wanted to send a quick reminder that your License is set to expire with us tonight. If you did want to renew, please just go over to our store and repurchase your License for this year.

If you have decided not to repurchase your License, I ask that you please remove any and all products that contain Nitwit Collections graphics from sale.

Warm regards,

NitwitCollections.com

Showing 1 - 24 of 35 Requests