This seller currently has 8 unanswered support requests and 8 open support requests. They have received a total of 8 support requests since May 21, 2016, of which 0 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 8 of 8 Requests

Openbook Stand and Box

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June 22, 2020 2:52 PMPamela Parfitt

I have the same issue as Cath Jackson. Only received a file with one page for part of a box. No stand or book files received.

Butterflies Scattered Card - Stdio

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August 13, 2019 8:56 PMJoan Hanna

I down loaded this file last week but when I try to bring it up on my ScanNcut 300cm machine it tells me the file is too complicated. I have had this problem before bu the designed kindly sorted it out for me. Can you do this also. please

Joan Hanna

Scattered butterfly card

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August 9, 2019 9:22 PMJoan Hanna

I downloaded this card this week (SVG ) . Unfortunately my ScanNcut CM300 tells me the design is too complicated for the machine. I have had this problem before with another design and the designer was able to simplify the cutting . Is this possible with this design.

Many thanks.

Joan Hanna

Butterflies Scattered Card - Stdio

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August 7, 2019 7:56 PMJoan Hanna

I downloaded this design recently. (SVG format) Unfortunately my ScanNcut CM300 says its too complicated for it to cut. I have had this problem before and the designer kindly simplified the design and now I can use it. Can this be done with the butterfly card?

Many thanks

Joan Hanna

Oval Lattice Number Cards

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October 14, 2017 8:14 PMCarole Dodd

Hi

Can you tell me if you do these cutting files in scan n cut or svg formats please.

Many thanks

Carole

Make Your Own Number Cards

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June 9, 2017 9:39 AMCheryl Sayer

Hello, I hope you can help me. I downloaded the make your own number card files a couple of times. The first time I had the numbers above the box now I can't get the numbers to show. I have unzipped the other download and no numbers. I think it's me being senior. Can you possibly do a file with the separate numbers? I would pay for them.

kind regards

cheryl

Openbook Stand and Box

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May 27, 2016 9:23 PMCath Jackson

Could you please reply to my previous question

Openbook Stand and Box

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May 21, 2016 5:12 PMCath Jackson

I purchased this file in Svg format may 17th when I opened the file it only contained one page which was a box part not sure if it was lid or base please can you help Cathy

Showing 1 - 8 of 8 Requests