This seller currently has 0 unanswered support requests and 109 open support requests. They have received a total of 213 support requests since May 21, 2016, of which 111 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 49 - 72 of 109 Requests

View all 2 messagesBonnet shaped card and fan shaped card

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February 23, 2023 4:20 PMSue Pyman

Hi Mary,

I absolutely love your shaped cards, and have bought many of them especially the bags, what I would like is bonnet shaped cards and fan shaped cards, could you do some please.

View all 6 messagesCircular lilac Posy

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December 30, 2022 11:58 AMVal Yare

Do you have a video for this card as I feel there is something missing in the instructions. I have shown it to 3 people and they think the same. Help please

mother christmas card

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November 12, 2022 9:19 AMMary MacBean

Thank you very much, Linda. I'm so glad you found something you like.

Best wishes to you and your Mum,

Mary

View all 3 messagesmother christmas card

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November 4, 2022 10:11 PMLINDA SUTTON

Hi Mary, first I would like to, say that you are my all time fav designer, I love all your images. I hope you can help me. My mum is in a care home and Ive been looking for a very special a4 card for her for xmas. Any ideas that could help me or do you have anything in your cataloque near this. She loves originality i.e pointsettias etc. Any help wou;d be greatly appreciated.

Thankyou for your time, and stay safe.

Linda x

View all 2 messagesA Child is Born Christmas Gatefold Card Kit,A Child is Born Christmas Gatefold Card Kit,A Child is Born Christmas Gatefold Card Kit

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October 12, 2022 7:13 PMEmlie Montoro

Loe this card. How large is the finished card.

View all 6 messagesRose Posy - Shaped Easel Card Mini Kit

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August 23, 2022 9:02 PMPam Stubley

Hi Mary

can you check this design as I bought the purple rose design and made it up but when i have just uploaded it is showing as pink posy easel

Cheers Pam

View all 2 messagesAqua Posy - Teardrop Pendant Card Mini Kit

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August 19, 2022 4:14 PMJean Broome

hi Mary

Love your tear drop card, but have not got any instructions with it and I am struggling to see how the back lies flat to go into an envelope. would appreciate if you could message me the instructions. thanks

View all 2 messagesCARDS & ENVELOPES

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August 15, 2022 7:46 PMANGELA JONES

Hi Mary MacBean,

I have bought many of your cards because they are stunning, but there is one thing missing from them & that is envelopes,

I would really appreciate it if you could make some with matching envelopes, there is nothing like a pretty envelope

coming through your letterbox knowing that it is something special.

Kind Regards Angela Jones

View all 3 messagesSummer Flowers - Stand-up Envelope Card Mini Kit

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July 18, 2022 6:22 PMGill Dean

sorry to trouble you but I have a silly question, because I have had so many ways to attach pockets to cards I wondered if on this one the tabs were attached directly to the front of the card or folded round the back of it, and does the glue cover the whole of the back above the line, and all of the bottom layer of the stand.

Love all your designs, keep up the fantastic work.

View all 5 messagesBaby Boy Christening Gatefold Card Kit

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May 25, 2022 1:44 PMAlison Jackson

hi i bought this kit today and i printed it but one page is coming out purple instead of blue its the pyramid pieces all the other sheets are blue

View all 2 messagesPink Posy - Lace and Pearls Card Mini Kit

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April 11, 2022 1:14 PMAngela Sangster

Hi Mary

Just come to put this together and the flowers are a different size to the topper, they are too small

Angela

View all 2 messagesPastel Flowers - Teardrop Pendant Card Mini Kit

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April 8, 2022 7:10 AMLesley King

Hi

I am living in Australia and would love to have the card made and sent to my sister who will be 80 on 24th April. Post is so unreliable at the moment I would be grateful if I send the address you could make and post it for me. Also if 80 could be added to the teardrop. I am happy to pay all reasonable costs. thank you.

regards Lesley

View all 3 messagesNew Baby Boy or Girl - Shaped Corners Card Mini Kit

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March 5, 2022 9:12 PMCarole Jones

Hi

Can your designs be made up and sold.

Thanks

Carole

View all 3 messagesSummer Posy - Bag Card Mini Kit

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March 5, 2022 9:07 PMCarole Jones

Hi

Can your cards be made up and sold.

Thanks

Carole

View all 2 messagesInstructions needed

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February 17, 2022 7:29 PMBrenda Baker

Hi, I have bought your themed shaped card collection, and am struggling with some of them as there are no instructions . I have done the decoupage on floral baskets but how do I get the card to stand up ? I haven’t tried the stacked layer easel one yet or the church window one but hope these will be strait forward. I went on c.u.p site to try for instructions they told me to contact you. Hope you can help. T I. A. Brenda

View all 6 messagesMoonlight and Roses - Shaped Easel Card Mini Kit

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February 10, 2022 5:22 AMMargaret Davey

Need precise instructions on how to put it together please?

View all 2 messagesKitten Surprise - Stacked Layer Easel Card Mini Kit

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February 7, 2022 2:56 PMsue newton

where can I get tuition to make easel cards please

Sue

View all 2 messagesGolden Roses - Garden Shed Easel Card Mini Kit

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January 29, 2022 3:39 PMJanet Davison

Hi Mary thank you for your wonderful card designs

I have purchased the Keepsake card kit and your wonderful Golden Roses Card -Garden shed easel card was in the pack but no instructions on how to put the card together

if you could point me in the direction of a video much apprieciated

Jan D (new card maker)

View all 4 messagesjumper cards or ugly sweaters

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January 19, 2022 4:37 PMPerry Moreno

When i printed it out the outline for the envelope was way to light i can not tell were to cut can you send me the envelope template please for these.

View all 2 messagesCup1139663_1648 Pink Posy Lace and Pearls

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January 15, 2022 11:57 PMTina Wood

Hello Mary,

I purchased the abovementioned CUP card yesterday but unfortunately as I've cut out all the decoupage flowers I have found that they do not fit the main picture properly - they are too small. The decoupage of the main oval piece is okay but all the other flowers are too small. Could you please check this out for me please, it would be much appreciated.

Thank you. Regards, Tina Wood

View all 3 messagesRed Posy - Pot of Flowers A4 Card Mini Kit

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December 2, 2021 4:20 AMMarie Moras

Hi Mary

I was wondering if the pattern could be removed behind the flowers and leave plain as it look a little busy, i hope you don't mind me saying this as it seems to take it away from the flowers the bottom part is lovely thank you.

Kind regards

Marie

View all 4 messagesChristmas Roses - Wrapover Card Mini Kit

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August 31, 2021 12:21 AMHonorscard Appleby

Hi could you do this card with red Christmas roses and can you do another one in yellow Christmas roses . Thank you Honor card3299

View all 3 messagesLovely Day - Layered Card Mini Kit

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July 28, 2021 11:19 PMLali Rose

Hi,can i sell cards i make with you designs??Thank you :)

View all 4 messagesCream Bouquet - Wrapover Card Mini Kit

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August 11, 2021 10:27 AMAmanda Cousins

Hello there Mary,

Just made this gorgeous card, will you be adding to this range at all please?

Would really love one for Christmas and a cat style one.

Hope you can help.

Amanda xx

Showing 49 - 72 of 109 Requests