This seller currently has 0 unanswered support requests and 109 open support requests. They have received a total of 213 support requests since May 21, 2016, of which 111 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 25 - 48 of 109 Requests

View all 5 messagesSanta Puppy - Christmas Jumper Card Mini Kit

November 19, 2024 11:18 AMLynne Needham

Big ask Mary but its worth me trying, is it possible to have the Santa Puppy Christmas Jumper without the puppy just the small corsage or even not at all even that at all. Thank you Lynne x

View all 5 messagesGraduation card female

October 19, 2024 8:21 AMSue Pyman

Hi Mary,

Hope you are well.

One of my customers has asked me for a graduation card for her daughter, quite a plain card, navy gown and hat, may be with a glass of wine, no flowers, she not a flowery girl.

I require it before November please.

Regards

Sue

Pyman

View all 3 messagesMusic Man Decoupage Card Front

July 7, 2024 3:22 PMSue Pyman

Hi Mary,

Hope your well, do you have an insert for CUP 511618 card front?

Regards

Sue

View all 2 messagesPrivate designs

March 9, 2024 9:57 PMMary MacBean

Hi Sue,

Unfortunately, I don't do private designs. As an exclusive designer, I can only sell my designs through Craftsuprint. As each design can take several hours to do, I need to make them public so that I can recoup the costs and earn a small amount for my time.

I know how frustrating it can be to have someone copy what you are doing, so I'm sorry I can't be of more help.

Wishing you all the best.

Mary

View all 2 messagesPink Passion - Shaped Easel Card Mini Kit

March 6, 2024 10:36 PMANGELA JONES

Hi, Do you do this card in any other card please.

5 sting bas guitar

February 29, 2024 5:25 PMMary MacBean

Sorry Sue, I forgot to say that it's in validation and should be live soon.

Regards

Mary

View all 2 messages5 string bass guitar card

February 26, 2024 8:37 PMMary MacBean

Hi Sue,

Thank you for your request. I'll try to get that done some time this week. I'll let you know when it's done.

Regards

Mary

Red Roses - Heart Pendant Card Mini Kit

February 5, 2024 11:39 AMMary MacBean

Hi Sue,

Thank you very much for bringing this to my attention. Despite doing several checks, I missed this. I have now amended the sheet and reactivated the kit to your account.

I apologise for the inconvenience this has caused you.

Thank you again, and best wishes.

Mary

View all 2 messagesWoodland View Octagon Frame Easel Card Mini Kit

January 11, 2024 6:15 AMMarie Moras

Hi i was wondering if the base of the card could be done a plain as i don't feel the color looks good with the picture it looks too busy thank you.

King regards

Marie

View all 2 messagesWith spring in mind

November 30, 2023 3:21 PMSue Pyman

Hi Mary,

Could you design me a couple of bags, not the art deco style, but like the other ones you have done. I thought may be a yellow one with daffodils on it, and another with fushia flowers on it may be in a pink. As pink is very popular.

Many Thank

Sue

View all 3 messagesAnniversary card red poinsettia robins.

November 21, 2023 5:54 PMSue Pyman

Hi Mary,

Another request please a customer asked for an anniversary card, blue and lilac background, heart shaped card, with robins and red poinsettia flowers, snow and glitter.

The customer needs it by the 2nd December.

Sorry to leave it short notice

Regards

Sue

View all 2 messagesWedding anniversary handbag

October 25, 2023 3:25 PMSue Pyman

Hi Mary just seen your gorgeous Christmas handbags.

Please if you have time design me a wedding/ Anniversary handbag shaped card.

Thank you Sue

View all 2 messagesArt Deco shaped handbag

August 7, 2023 10:06 AMSue Pyman

Hi Mary,

I need another one of your fabulous shaped bags please to add to my collection, Art Deco shape please.

Regards

Sue

View all 2 messagesBags and pups

August 1, 2023 9:48 AMSue Pyman

Hi Mary,

I don’t know if you can help me, a customer has asked me for card with a bag on it with a Westie puppy popping his head out of a Ridley style bag.

Any chance you could do something like that. Also with interchangeable heads to suit all people.

Thank you

Sue

View all 2 messagesPresent from Puppy - Offset Card Mini Kit

July 29, 2023 4:32 PMKim Pearce

Sorry to be dense but what does the finished card look like please? How does it open etc? Thanks.

View all 5 messagesSunflowers and Roses - Rounded Offset Card Mini Kit

July 23, 2023 12:13 PMMargaret Hartley

Hi I love this card and would like to use it again but I can't change the script on the insert I have contacted Craftsu print and they have advised me to contact you to see if you could help Hope you can Margaret

View all 3 messagesPink Bouquet - Basket of Flowers Card Mini Kit

July 23, 2023 9:11 AMAmanda Cousins

Hello there Mary,

Please could you take the line out of this insert too please?

The pink and blue one was perfect. Thank you so much for your help.

You are a star

Kind regards Amanda x

View all 4 messagesPink and Blue Posy - Basket of Flowers Card Mini Kit

July 20, 2023 1:03 PMAmanda Cousins

Good afternoon Mary,

I'm really sorry to bother you again,

would it be possible for the fold line to be taken off the insert please.

I want to use for a flat card .

Thank you so much

Amanda x

View all 2 messagesChristmas Pyramid Cards Bumper Kit

June 26, 2023 2:59 PMGill Dean

sorry to trouble you Mary are these available as individual kits, i have got the bumper kit but wanted the card descriptions to help me when putting for sale on my website. Love your designs

View all 6 messagesPrinting

June 6, 2023 11:19 AMNiki Bailey

Hi Mary,

I have 2 downloads of baby ones a blue boy one, but the pink girl one doesn’t print properly it’s all faded out I’ve checked my ink and that’s fine could you help please? Thanks Niki

View all 3 messagesUnusual mens cards

May 18, 2023 8:51 PMSue Pyman

Hi Mary,

Thank you for fulfilling my other requests, my next request is can you do some unusual mens cards, like sheds, for cars, bikes, gardening anything unusual. Thank you

Sue

View all 3 messagesSunflowers

May 14, 2023 5:22 AMSue Pyman

Hi Mary,

Love your new designs, I have been asked by customers for sunflowers or daisys designs, could you design a bag shaped design with those flowers please.

Regards

Sue