This seller currently has 0 unanswered support requests and 8 open support requests. They have received a total of 10 support requests since December 8, 2016, of which 3 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 8 of 8 Requests

View all 12 messagesHi Lizzie

December 8, 2022 1:35 PMElizabeth Mayne

Hi Mary

Thank you for your enquiry about selling cards made with my designs. Although my shop policy does state that the designs are for personal use I do offer a commercial licence. I would need to ask Craftsuprint's team on how to implement it. Let me ask them and get back to you.

View all 5 messagesSizes

December 3, 2022 6:00 PMMary Thomsen

Hi Lizzie,

Can I change the size of one of a image to make a smaller card?

Not sure about this so I thought I would ask you

Many thanks Mary

View all 2 messages5 Star Designs Set 1

March 29, 2019 12:33 PMTerhi Juuso

Hi! In general, are your products Angel Policy products? Meaning, can I sell my handmade cards and use your products I have bought as part of the card design?

View all 2 messages513160

January 12, 2018 6:59 PMSusan Kleinhans

Lizzie,

I've purchased this svg cut file but the image is too light to allow a complete vectorization in my cutting software. Can you help?

Susan

View all 5 messagescup561184_1940 Monogramme flourish cutting files

July 27, 2017 7:30 PMTeresa Gentle

Hi Lizzie, I bought the above file from CUP but on opening it, instead of the alphabet I was expecting, there was just one blank and background. Can you help please?

Regards

Teresa

View all 4 messagescup541583_1940

December 28, 2016 3:00 PMCarol Taylor

downloaded on to usb and placed in to Brother Scanncut CM700 states The Data is too Complicated to be imported. Please can you advise what I am doing wrong when trying to upload to machine. Carol

View all 5 messagescup600189_1940 Ornate Frame & Mat SVG

December 8, 2016 9:48 PMKaren Christopherson

Hi Lizzie: I ordered the above item on my order #1267846371. When I downloaded the zip file and unzipped it, I had only the base card SVGs but no Lace Frame SVG. Could you please check the download link and send me the beautiful lace cutwork frames? I love your designs and have purchased many of them!

Thank you very much,

Kasey Christopherson

View all 3 messagesFlower Tile Lattice

December 28, 2016 6:59 AMCarol Taylor

cup541583_1940 downloaded on to usb and placed in to Brother Scanncut CM700 states The Data is too Complicated to be imported. Please can you advise. Carol

Showing 1 - 8 of 8 Requests