This seller currently has 1 unanswered support requests and 3 open support requests. They have received a total of 7 support requests since June 16, 2018, of which 5 have been successfully closed. If support is important to you then you may find this information helpful.

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Daisies Background Sheet (Indigo)

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July 31, 2021 6:37 PMJulie Costin

Hi Kerry,

I love these daisy backgrounds, but i was wondering if you could do one with a black background with white daisies.( white daisy on black )

thanks

JMC

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April 15, 2019 9:22 PMCindy Bogardus

I have a new Brother Scan and Cut CM350. I bought a SVG cut file but when uploading to my machine it took a long time and then it did not come up. A message saying the design was too complicated to upload. We called Brother and they said we needed to find out the size of the images in length and width, because the design I bought must have too large for the 12" X 12" mat. Is it possible to find out the length and width of designs before we buy them?

Thank you,

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September 16, 2018 6:38 AMKerry Barker

Hi Ruth, thank you for your message. I am so sorry to hear that you are having an issue with this download. I have looked into your query and it is strange as I don't have any HTML files. When looking at the files in detailed view on 'My Computer', the icon for the SVG file can appear like the HTML 'e' icon, but in the File Type column, confirms it to be an SVG file. Is it your cutting machine software that thinks it's an HTML? I've sold many of this download before and I haven't had anyone complain, but I'm concerned that this is causing a problem. I can ask Craftsuprint if they could look in that ZIP file and try to rectify this for you? Kerry x

Showing 1 - 3 of 3 Requests