This seller currently has 0 unanswered support requests and 18 open support requests. They have received a total of 22 support requests since May 27, 2016, of which 5 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 18 of 18 Requests

use of designs

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April 30, 2024 4:02 PMJoanna Swinton

Yes Maureen. As many as you like

View all 6 messagesReal Estate Post Card and create a post card that looks like a cell phone

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August 20, 2023 4:36 PMdebi waldoch

Joanna, you have a post card that is shaped like a house and I am in real estate in Florida and I am wondering if you can create this same as a Concierge postcard for us and out of 4-5 of the windows you have a cariacture of a plumber, handyman, cleaner, painter, mover. on the back I will put our contact information. On the cell phone it will appear to be shaped like a hand held cell and then I will provide marketing information for the center of it. Is this possible? Debi Waldoch

View all 2 messages3 Stepper Card Flower Templates

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March 5, 2023 2:21 AMSandi Butt

Can you cut on Cricut maker? If yes which file type? I am not familiar with GSD.

View all 4 messagesDiamond Fold Birthday Playing Card Cup 160916_470

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March 28, 2022 6:00 PMLinda Soska

I have an old file of yours I have never made. Do I fold on the blue dotted lines and the orange dotted lines? Do you have any instructions or a picture of the competed card? Thank you.

View all 6 messagesHappy Santa Cameo

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November 28, 2021 5:42 PMLynne Foster

Hi I'm having a problem with the backing paper for the happy santa backing paper the cutting line is not completely red when it goes to send menu so does not completely cut the line can you advise please

View all 5 messagesSteampunk Push Pull Kit

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July 29, 2021 8:12 PMLesley Pink

I cannot find the instruction sheet for assembling the card

View all 3 messagesKids birthday card

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June 7, 2021 12:25 AMJANE STEPHENSON

Hi Joanna

I'm trying to find a card you have designed but I've deleted the CUP. It is a kids card with lots of animals on with a river running thru the middle. volcano a monkey in a tree and the sentiments are in quirky writing. I hope you can help me with the CUP number.

Kind regards

Jane

View all 11 messagesBeautiful Robins

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October 27, 2020 8:58 AMLorraine Bush

Hi are these on transparent png format please

View all 3 messagestutorial for stylish black poppies cup103417-470

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August 15, 2020 4:33 AMCarmel Curnow

Hi Joanna

I have this card and have no idea how to cut it out.

Please can you help me

Thanks Carmel

View all 2 messagesArt Deco Teal Lady Card

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December 2, 2019 10:34 PMLizzie Hartwell

Any chance of s matching insert as I don't have software to add inserts etc and put Happy Birthday on them . I wish I could but there's nothing for Windows 10.

Let me know the Cup number please.

I'm also looking for twin flapper girls it has to be one one topper and wearing different colours for a customer.

Lizzie

View all 2 messages cup304020_470 special hinge card

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March 24, 2019 2:46 PMJillian Ward

Having purchased the above card I was disappointed to find that the main rose on the front of the card, does not cut out as displayed in your photograph of card.

The whole of the rose get's cut out and left on my silhouette cutting mat? Is this correct.

Many thanks

Jillian

View all 5 messagesSVG

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July 23, 2017 2:28 PMEstelle Davis-Combs

LOVE the Christmas baubles. Is there any way to get them from you in the SVG format?

View all 2 messagesMusical Edge Robo

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March 21, 2017 12:48 PMIrene Macdonald

Hi. Can you tell me if I can get this design as a svg? Thank you Irene

View all 2 messages3D Reindeer Bell Cameo

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March 13, 2017 7:24 PMElsie Tribe

Hi Joanna, I purchased 373510 but cant work out how to do the bell in white and the Reindeer in brown i have tried to ungroup. Please help.

Thanks Elsie

View all 2 messagesstagger card instructions?

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October 29, 2016 1:49 AMDonna Ritchie

I have recently bought your 'Christmas angel' (cup357154) but are unsure as to how to construct it. When looking through your other cards for some ideas I noticed that Margaret McCartney mentioned following instructions to make up your 'Snowy birdhouse' (cup357050). Where would I find these?

The Christmas angel card looks lovely but I need help. Thanks, Donna

View all 9 messagesStriped Lily Shoe

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July 10, 2016 12:12 PMPam Sperling

hi joanna i purchased the striped lily shoe but cannot for the life of me work out how it goes together do you do a video for this one I can't find one if you do ......please help thank you Pam

View all 4 messagesdownload problem

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May 27, 2016 8:53 PMCarol Almond

Hi Joanne I purchased one of your cards CUP713837_470 sulking fairy stepping card, the problem was when I downloaded it I only get the instruction sheet. I did go through the usual channels and was sent the download twice more and still got the same thing. Could you please look into this for me. Thanks Carol

View all 2 messagesStepping Card Sulking Fairy

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June 3, 2016 4:01 AMChris Brown

Hi Joanne I purchased one of your cards CUP713837_470 sulking fairy stepping card, the problem was when I downloaded it I only get the instruction sheet there was no card sheets. Could you please look into this for me and send me the card sheets, Thanks Christine

Showing 1 - 18 of 18 Requests