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View all 3 messagesRe Valentine Owls

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January 21, 2021 7:12 PMChris Harland

Hi Jacqueline,

I was notified of your comment on this website.

There was a problem when I put the card on the website originally which was corrected shortly after the card appeared on the site.

Craftsuprint sent an update to all the customers affected by this.

Could you please open a support ticket to myself so I can reset your download. You will then be able to download the fixed version. You should be able to do this if you click on support requests on my homepage.

Also, it would be helpful to know when you bought the kit so that I can tell if the correct version is on the site.

Best regards,

Chris

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