This seller currently has 34 unanswered support requests and 34 open support requests. They have received a total of 320 support requests since May 25, 2016, of which 288 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 25 - 34 of 34 Requests

Arial

August 11, 2024 12:19 PMDawn Harrison

Do you have or are you going to do an 8x8 kit using the new Arial, as I have just been asked to make one. Regards Dawn Harrison from down Under.

Minnie Mouse Birthday Girl Toppers Set

July 22, 2024 5:16 AMJenny Goode

Hi Isabel, there is a problem with this design, which I purchased from you last week. Ages 1, 2, 3 and 5 have 2 Birthday Girl labels on the same square panel ... one in the top left ... and one in the top right. Are you above to amend the design please, and send me the update? Thanks! Kind regards, Jenny

Baby shark ...and cocomelon

July 14, 2024 9:44 AMSharron Hylton

Hi do you have anything on baby shark or cocomelon please?

View all 2 messagesLet It Snow Card & Toppers Set

November 26, 2023 2:27 PMAngela Sangster

Hi Isabel

Just come to look at this file on Toppers sheet 2 apart of the image is missing, please could I have the full image

thank you Angela

cup1236605_2073

November 17, 2023 8:36 PMSue Penny

I purchase this item from Craftsuprint, but when I down;oaded it, part of the design on Topper sheet 2 is missing. The picture with the red door is missing the bottom inch or so, so I can't use it. Can you please advise what can be done about this.

ENCANTO

July 24, 2023 4:36 PMSUE FREEMAN

Hi can you do any images of encanto disney film - kind regards Sue

View all 2 messagesBabys First Christmas

August 25, 2022 10:14 PMJoyce Hayward

Please Isabel Neves please could you do this card for me but a little girl please thank you Joyce Hayward

View all 2 messagesBumper Kit ~ 10 Classic Vintage Christmas Scene Card Toppers

June 30, 2022 4:33 PMSaphira Crafts

Hi Isabel, would i be able to use these in my designs if i credit you?

View all 3 messagesTurning: 3, 4, 5, 6, 7

November 8, 2021 8:20 PMMaida Blades

Hi Isabel, just bought this design and never noticed until I printed it out that the sentiment says "Happy Birthay" instead of "Happy Birthday" unfortunately the "d" had been missed. The design cup853442_2073 is the same as I had looked at this one also to purchase. The customer who uploaded it couldn't have noticed it. Regards Maida x

Chloe dress up cup no 601782_2053

February 16, 2017 3:57 PMJanet Barker

Hi. Isabel. please ignore message about the decoupage sheet. I have sent it to the wrong person. I apologise, but I love your work. sorry again.

Showing 25 - 34 of 34 Requests