This seller currently has 3 unanswered support requests and 8 open support requests. They have received a total of 19 support requests since September 19, 2017, of which 15 have been successfully closed. If support is important to you then you may find this information helpful.

Submit New Support Request

You must be logged in to ask a question.

Existing Support Requests

Showing 1 - 8 of 8 Requests

Name place cards to go with cup1421831_118824

 Profile Avatar
March 20, 2026 12:00 PMS.Elisabet Osborn Wright

Hello Hilary.

I have just purchased this lovely card and my cousin has asked for some name place cards for his grandsons Baptism on April 5th for the family members going to lunch afterwards.

Is there any possibility that you could design me some name place cards, to include the lovely candle and cross and flowers ? with space for the persons name and either I can add the baby's name and date after, or if it can be included in the design?

Could you help me with this please?

Thank you,

S, Elizabeth Osborn

Name place cards to go with cup1421831_118824

 Profile Avatar
March 20, 2026 12:00 PMS.Elisabet Osborn Wright

Hello Hilary.

I have just purchased this lovely card and my cousin has asked for some name place cards for his grandsons Baptism on April 5th for the family members going to lunch afterwards.

Is there any possibility that you could design me some name place cards, to include the lovely candle and cross and flowers ? with space for the persons name and either I can add the baby's name and date after, or if it can be included in the design?

Could you help me with this please?

Thank you,

S, Elizabeth Osborn

Please Help me

 Profile Avatar
December 26, 2021 8:29 AMHilary Hallas

Hi Elaine, hope you had a great Christmas Day. So sorry you are having problems with your card making. Unfortunately I have never used an apple pc (or Hallmark for that matter), I use a Windows pc which i understand is quite different to apple. However, may I suggest you google "choosing a template" on apple pc and that should help you open a preset template. Hope this is of some help. Hilary x

View all 5 messagesPurple & Apricot Roses Birthday Insert

 Profile Avatar
December 24, 2021 4:36 PMElaine Graham

Hi Hilary Please Help.I was in touch with the crafts u print support yesterday and they did not have the blank template that I need so they told me to ask one of the crafters and they will make them for me The templates I want is size A4 page and size A5 page folded in half. I want to be able to put pictures purchased from craft u print on the front card inserts and backing paper purchased from craftuprint on the inside. verses purchased from craftuprint will go on the insert created especially for you on the back.I got a new apple pc and i used to use hallmark card studio which had all the templates that i need but the hallmark card studio will not work on the apple pc Thanking You from the bottom of my heart Stay Safe and Merry Christmas Elaine Graham

View all 7 messagesPurple & Apricot Roses Birthday Insert

 Profile Avatar
December 24, 2021 4:36 PMElaine Graham

Hi Hilary Please Help.I was in touch with the crafts u print support yesterday and they did not have the blank template that I need so they told me to ask one of the crafters and they will make them for me The templates I want is size A4 page and size A5 page folded in half. I want to be able to put pictures purchased from craft u print on the front card inserts and backing paper purchased from craftuprint on the inside. verses purchased from craftuprint will go on the insert created especially for you on the back.I got a new apple pc and i used to use hallmark card studio which had all the templates that i need but the hallmark card studio will not work on the apple pc Thanking You from the bottom of my heart Stay Safe and Merry Christmas Elaine Graham

View all 5 messagesPurple & Apricot Roses Birthday Insert

 Profile Avatar
December 24, 2021 4:36 PMElaine Graham

Hi Hilary Please Help.I was in touch with the crafts u print support yesterday and they did not have the blank template that I need so they told me to ask one of the crafters and they will make them for me The templates I want is size A4 page and size A5 page folded in half. I want to be able to put pictures purchased from craft u print on the front card inserts and backing paper purchased from craftuprint on the inside. verses purchased from craftuprint will go on the insert created especially for you on the back.I got a new apple pc and i used to use hallmark card studio which had all the templates that i need but the hallmark card studio will not work on the apple pc Thanking You from the bottom of my heart Stay Safe and Merry Christmas Elaine Graham

View all 4 messagesCup 1070728-819 cottage in the snow

 Profile Avatar
March 15, 2021 12:46 PMAlexandra Bowers

I have printed this card and the wording is not complete. The F in the from our house etc is not fitting onto the page, although the cottage to the right is on the very edge. It looks like not enough room is there to allow all the pictures to fit in. I haven’t changed any settings on my printer and never had a problem before. I am using A 4 paper. Could you please check if it’s the same when you print it. I cannot figure it out. Thank you. Alexandra

View all 2 messagesBarkley Guard on Parade

 Profile Avatar
January 14, 2018 3:36 PMSharon Fraser

Can this design be used for limited commercial purposes (less than 100)? I would like to make handmade cards using this design to sell in my Etsy shop.

Showing 1 - 8 of 8 Requests