This seller currently has 0 unanswered support requests and 10 open support requests. They have received a total of 11 support requests since May 1, 2021, of which 2 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 10 of 10 Requests

View all 2 messagesEW AI 3D Fun on the Beach 01

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May 18, 2026 2:18 AMCOLETTE MORRIS

Hi, Most of the cards I make are 3D decoupage, I have made them for more years than I want to remember, but this one I don't know where I am going wrong with it. The layers don't match the size of the main image to place them directly on top. Is this a new type of decoupage that I haven't heard of

View all 3 messagesEW A4 Wedding 07

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April 22, 2025 1:53 PMKaren Taylor

Hi Erica, hope you are well. Just wondering if you could possibly make an image to match the wedding one cup1369166_93946 but without the couple? I've made the wedding card but would like the frame and flowers as they are in that image for card insert.

Thank you, love your images

View all 2 messagesEW AI Cup Faces 01 2025

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March 21, 2025 1:02 AMKristina Norbat

Hello Erica is it possible to do this kit in jpeg and png thank you x

View all 2 messagesEW AI Cup Toddlers 01 2024

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November 25, 2024 2:00 AMBILLYBOB M

Hi

Can you tell me what is an element pack

I am new to card making and I don't want to do anything I shouldn't do.

Thank you

View all 4 messagesCup 1310731_93946 missing background

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September 12, 2024 12:52 PMJohn Sarantos

Hello Erica, I just bought your Cup 1310731_93946 which states Elephant on Skateboard with background. FYI my download did not include background. I am a hobbyiest and have purchased a ton of your AI art work. Your AI art work and that of Moonflower are two of my favorites on Crafts Uprint. I often just look at your art work as one would go to a museum to look at the work of master artist. I love the way you create for yourself and then just put it out there. Keep up the fantastic work.

View all 3 messagesEW AI Cup Circus 01 2024

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July 13, 2024 9:52 AMerica hissink

o my thank you for your message i will remove the set ... and will think of making something new with circus ... you can get a free set from me please let me know wich one you want then i sent you a download link

ericawilmasensibility @ gmail.com I have put space in between lol or else i couldn't put my email in it :)

View all 2 messagesEW A4 Wedding 04

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April 5, 2024 4:50 PMSue Pyman

Hi

Can the wedding 04 be resized to 8x8 inch, and is it decoupaged as it looks like it in the picture.

Regards

Sue

View all 2 messagescup1293763 A1 Birthday card set

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April 1, 2024 2:48 PMMaria Arnold

Hi Erica, bought and made the above design (gold star) , really loved the whole pack and will be making all the designs over and over. I know it must take you many hours to do, but if you get any spare time I would love to see many more of your wonderful ready to print card sets... Many thanks Marie x

View all 2 messagesEW A4 Crow 01

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March 8, 2024 8:42 PMJacqueline Ruth Arabella Thompson

I have purchased this print and completed using it with great results however it is not showing in my purchases so I cant upload a picture

View all 2 messagesEW AI Man 01 2023

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October 21, 2023 8:21 AMKristina Norbat

Hello Erica thank you for your gorgeous design is it possible to convert this to jpeg xx

Showing 1 - 10 of 10 Requests