This seller currently has 8 unanswered support requests and 17 open support requests. They have received a total of 23 support requests since May 21, 2016, of which 6 have been successfully closed. If support is important to you then you may find this information helpful.

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Existing Support Requests

Showing 1 - 17 of 17 Requests

cup150601_66 golf cascade by Sheila rodgers

June 20, 2023 4:54 PMAmanda Cousins

Hello Dianne,

Please can you let me know if there is somewhere to place a verse and message and if the sentiment you added is included in the kit?

Thanks so much Amanda

the little book shop card

January 15, 2023 11:27 AMFRANCES BURBIDGE

Please could you tell me if there is a video to watch to make this card my husband and I can't work out the top part of the roof and how to put together, lost instructions, thankyou

Colors

December 15, 2021 9:39 AMSusan Clark

Hello. Is it possible to create the butterfly bookmark and envelope in various colors? I'd like to make them for a teen girls recovery center. 5 different colors would be great: blue, pink, green, purple and red. Please provide price. Thank you.

Octagonal Vintage Gift Box With Magnolias - Cutting

March 14, 2021 3:35 PMLine Savoie

I want to know if it work with other cutting machine.

Thanks

RE This card

February 26, 2021 4:32 PMLINDA JEFFELS

Hello,

How did you manage to post this as it doesn't fold correctly ? and its not A5 size which I found disappointing

cup123989_425

November 3, 2020 3:14 PMAmanda Cousins

Good afternoon Dianne,

If you still have this card made up, please could i purchase it from you ?

I will gladly pay postage.

Thank you so much Keep safe.

Kind regards Amanda

The Boutique Shop Front Card Mini Kit

October 12, 2020 8:54 PMVal Goodman

Hi I wonder if you can help, I'm trying to make this card, I've got it all cut out and have layered up the front but I'm puzzled how to construct the back and base.

Can you help me please?

Thank you in advance

stepper card

July 23, 2020 9:16 PMCynthia Simpson

I want to buy a stepper card from Sandie burchell but is the stepper template to make the card on the kit

View all 2 messagesGallery: 3D Shadow Box - Girls Aloud

June 21, 2020 8:06 PMsamantha ward

hi I just purchased the shadow box girls aloud cup357543_351 i've cut everything out but I must be really thick as I can't figure out how to assemble .

thanks Sam

View all 4 messagesGallery: Male Golf Cascade Card Kit

August 16, 2019 3:53 PMAmanda Cousins

Hello there Dianne,

Please could you make me one of these cards ?

With Happy Birthday Nick.

not sure how to purchase please can you help?

Thanks Amanda

View all 3 messagesGallery: Birthday Easel Card with Lilies

November 20, 2018 11:49 AMsheila maiden

I have just purchased this card but was disappointed not to receive decoupage or any instructions. Should there be another sheet?

View all 2 messagesGallery: 3-tier Butterfly - Green

April 3, 2018 3:50 PMBrenda Renshaw

How much is this card to purchase please?

View all 4 messagesMint Col Blossom Rolled Rose 3in Favour/gift Box N Card

May 15, 2017 7:40 PMCyndi Mann

Hi there! I'd like to buy several designs of these cute little boxes. They're so clever! You say they are 3" which I'm assuming is the height. But how WIDE is the box. I'm hoping it's an inch or less :o)

Thanks,

~ Cynthia

View all 4 messagesBirthday cake box

March 14, 2017 6:28 PMCathy Boxer

.

I'm trying to cut the boxes and it keeps taking the flap off? ..

View all 2 messagesfind a design

January 19, 2017 6:32 PMPauline Redmond

hello diane i am looking for a certain design ,i have a picture of the design i am after, but after hours of seaching i have had no look is there away i can upload a picture to ask members or designers if tey could help me find the design . pauline

View all 4 messagesGallery: Blue Floral Flutter

January 1, 2017 11:15 AMMary Mitchener

DIANNE WERE DO YOU GET YOUR LOVELY CARDS FROM DO YOU HAVE AN ALL ROUND PUNCH

OR DO YOU BUT THEM LIKE THAT

View all 3 messagesprinter

May 21, 2016 8:20 AMJean Pemberton

Diane, what printer do you have that takes 250gm card?. I have had a couple of different printers but not one will print up to that thickness.

Love your cards

Jean

Showing 1 - 17 of 17 Requests