This seller currently has 4 unanswered support requests and 23 open support requests. They have received a total of 38 support requests since May 20, 2016, of which 16 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 1 - 23 of 23 Requests

View all 2 messagesChristmas Scenery Fold Back Card,Christmas Scenery Fold Back Card,Christmas Scenery Fold Back Card

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July 7, 2025 7:21 AMKaren Wilson

I don’t understand how you want the finished card to look. How do you want it folded? Do you have anything that shows the finished card?

Thank you in advance for you time.

Karen, ontario, Canada

license expired

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September 24, 2024 6:04 PMdiane carubia

Hi Cynthia. your license expired on 19th September. Please renew i have sent out a invoice. thankyou Diane C

Nitwit Collections License Expiry

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August 31, 2024 2:03 PMNitwit Collections

Hi Cynthia,

I just wanted to send a quick reminder that your Digital License is set to expire with us tonight. If you did want to renew, please just go over to our store and repurchase your License for this year.

If you have decided not to repurchase your License, I ask that you please remove any and all products that contain Nitwit Collections graphics from sale.

Kind regards,

LG

NitwitCollections.com

license expired

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September 20, 2023 6:47 AMCynthia Berridge

Morning have paid on invoice you have sent me thanks

Cynthia

Nitwit Collections License Expiry

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August 31, 2023 4:01 PMNitwit Collections

Hi Cynthia,

I just wanted to send a quick reminder that your Digital License is set to expire with us tonight. If you did want to renew, please just go over to our store and repurchase your License for this year.

If you have decided not to repurchase your License, I ask that you please remove any and all products that contain Nitwit Collections graphics from sale.

Kind regards,

LG

NitwitCollections.com

View all 2 messageslicense expired

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October 1, 2022 8:42 PMdiane carubia

Hi Cynthia Your license is due for Disdigistamps. It ran out on 16th Sept. You are selling unlicensed images. I sent out a paypal invoice.

Thankyou

View all 2 messagesSpringtime ladies acetate kit

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April 1, 2022 3:43 PMShauna Webb

Hi

I was wondering if you could tell me where I can find the tutorial for the above card. I heard that it is the forum but I don’t know how to find the forum.

Thanks Shauna

license expired

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October 3, 2021 10:05 PMdiane carubia

Hi Cynthia

your license for Disdigistamps expired on 6/9/21. I have sent a paypal invoice.

View all 2 messagesNitwit Collections License Expiry

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August 31, 2021 1:32 PMNitwit Collections

Hi Cynthia,

I just wanted to send a quick reminder that your Digital License is set to expire with us tonight. If you did want to renew, please just go over to our store and repurchase your License for this year.

If you have decided not to repurchase your License, I ask that you please remove any and all products that contain Nitwit Collections graphics from sale.

Warm regards,

LG

NitwitCollections.com

View all 2 messagesNitwit Collections License Expiry

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August 31, 2020 3:10 PMNitwit Collections

Hi Cynthia,

I just wanted to send a quick reminder that your License is set to expire with us tonight. If you did want to renew, please just go over to our store and repurchase your License for this year.

If you have decided not to repurchase your License, I ask that you please remove any and all products that contain Nitwit Collections graphics from sale.

Warm regards,

--

LG

NitwitCollections.com

View all 2 messageslicense expired

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August 14, 2019 11:12 PMdiane carubia

Hi Cynthia

Your license for Disdigistamps expired on the 12th Aug. You are selling my images without a license. I have sent you a paypal invoice. Regards Diane Carubia

View all 2 messages2 Designs Scallop Frames cup475118_452

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April 16, 2019 5:33 PMRita Qualter

Hi - I purchased this file because it said it was an svg for use in Cricut Design Space; however, it doesn't open in that program. The file extension is svg.studio which I presume means it can only open in the Silhouette program. Am I looking in the wrong place?

Thanks,

Rita

View all 2 messagesroses victorian lady mini kit

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September 23, 2018 12:54 AMJoan Prince

Hi Cynthia. I bought this kit with the Gold Star today and when I came to cut it out I discovered that there is a mistake on the decoupage sheet with the 2 ladies on. One of the ladies and two of the rose corners are mirror images and do not fit onto the base sheet. Could you please take a look at it and amend it please and arrange for the amended kit to be sent to me. Many thanks.

Joan Prince

View all 2 messagesRoses Lace and Butterflies

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October 30, 2017 6:38 PMJanice Wheeler

Cynthia, I absolutely love this and was wondering if you could please tell me the font you used on the greeting as I would love to use the same font on the inside. Thank you

View all 2 messagessmile happy mini kit

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August 25, 2017 7:23 AMTracey Hutsby

Hi Cynthia i was going to make up this card yesterday as it was one of my reserved sheets however 2 of the sheets were missing.

Thanks

Tracey

View all 4 messagesVintage Lady and Kitten Mini Kit

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June 15, 2017 8:37 AMKatherine Gaskin

Hi Cynthia,

I was going to print off this gorgeous mini kit today and sadly i have found two of the three sheets is missing. How do i get the other sheets needed?

Kat

View all 8 messageswhen two become one

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June 3, 2017 6:46 PMJoan Prince

Hi Cynthia

I bought this sheet the other day and when I came to make it up today I found something wrong with it. The decoupage pieces (i.e. the 2 corners) appear to be slightly too big and do not fit the base image.

I was wondering if you could have a look at it and amend it if possible.

Many thanks

Joan Prince

View all 5 messagesBlue Rose Wraparound Sympathy

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May 14, 2017 2:36 PMJanet Teates

Hello, this is a beautiful card!! I purchased it not seeing the verse was printed 'on' the card which doesn't allow me to use it for the non family member I intended it for. Would it be possible to get that panel without the wording as I really wanted to also use it to make a special birthday card. Thank you for your beautiful work!!

View all 4 messagesmr and mrs

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April 28, 2017 4:35 PMBELINDA ABRAHAM

Do you have an insert for this card. I have made many of these cards but if possible i would like a matching insert

Thanks

View all 2 messagesSophie mini kit

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March 4, 2017 2:41 AMLinda Wright

Hi there Cynthia,

I've been held up trying to make the cards for the order I purchased and I seem to be two pages missing. It appears I have the cover sheet only. Can you send me the correct file please?

Thanks a lot

Lindy Lou

View all 3 messagesSophie mini kit

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February 24, 2017 8:04 PMsuzanne riley

hi I dont seem to down load the whole kit I get the main card the preview then a preview of another kit the blue bonnet but no layers and no insert i'd appreciate it if you could sort it please thankyou

View all 6 messagesCup 228248_452

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May 20, 2016 9:13 PMJULIE ALSAADY

It is mentioned on the sheets 'print background sheet on reverse side' but there is no background sheet included in the kit so I'm not sure what to do. Please help and advise.

View all 6 messagesCircle Easel Base And Layers 456935_452

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October 20, 2016 8:04 PMKaren Christopherson

Hi Cynthia: I just ordered the SVG circle easel base as noted above, but instead of an SVG file, it is a .STUDIO file. I cannot seem to open it at all. Do you have an actual SVG file available? I can import SVG files to the Cricut Design Space to cut on my machine. Thanks!

Kasey Christopherson

Showing 1 - 23 of 23 Requests