This seller currently has 3 unanswered support requests and 3 open support requests. They have received a total of 3 support requests since January 16, 2017, of which 0 have been successfully closed. If support is important to you then you may find this information helpful.

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Card size

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July 20, 2020 6:40 PMMarie Carolan

Hi , what size card does the little fireman fit on, was looking for one for 8x8 or 7x7 please. What size is the actual front main picture. Thanks, Marie.

A quick question re your photo

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January 24, 2017 7:44 AMJULIE ALSAADY

Ive also tried 1mm and it still doesn't line up. I imported it in Canvas for brother scan and cut. Just wondering which software or machine you used. This must be the problem. I'm working with the designer to try and fix it but curious as to how you achieved your 'perfect' result.

A quick question re your photo

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January 16, 2017 7:49 AMJULIE ALSAADY

RE - cup496507_596. Can I just ask you what size the finished topper was. I'm trying to make one to fit a 5x7 card and the tiny cuts keep ripping the card. I'm using scan and cut. I feel this would be wonderful on a larger scale.

Also what increments of layers did you resize to. Ive tried 4mm and it just doesn't line up properly. I place the white piece on top of the lilac and the centre fan is fine but by the time it reaches the outer edge its out of 'sync'

Any help appreciated thanks.

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