This seller currently has 17 unanswered support requests and 83 open support requests. They have received a total of 115 support requests since October 26, 2017, of which 34 have been successfully closed. If support is important to you then you may find this information helpful.

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Showing 25 - 48 of 83 Requests

View all 2 messagesLet the Celebrations Be - GIN!

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February 14, 2022 12:50 PMBenita Jenkinson

Looks like the MUM text is on the main image border. Susan.

View all 2 messagesIncorrect spelling on sentiments on CUP 910163

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January 8, 2022 7:58 PMJane Mallon

Hi Susan

I purchased CUP 910163_43516 Traditional Engagement, but can't use one of the sentiments (which is the one that I would have liked to have used) because there is spelling mistake on it. It is the top middle sentiment which says Congratulations to a apecial couple it should be special not apecial

What can be done about it, as I can't use this sentiment due to the spelling mistake. If I had spotted it before I bought it I would not have bought it. Thanks Jane

View all 4 messagesLadies Accessories

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December 30, 2021 9:21 PMBELINDA ABRAHAM

Hi Susan

I purchased this design a while ago

I know i have the gold star on it

I had made it for a customer and she noticed a red line running along the inner frame just underneath the lipstick

Is there any possibility this can be removed so i can download it again

Many thanks Belinda

View all 2 messagesRed Accessories for Birthday or Mothers DAy

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December 28, 2021 8:31 AMAngela Sangster

Hi Susan

Loving all these new designs even better without the tags, have bookmarked most of them lol, will be getting when back from New Year in the caravan, Have a great New Year yourself

Angela x

View all 2 messagesBetty Boop 3

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December 27, 2021 9:15 AMMarie Moras

Hi Susan

i was wondering if you could do this one a 5x7 and in red please and thank you.

Kind regards

Marie

View all 2 messagesElsa birthday

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December 27, 2021 9:27 AMMarie Moras

Hi Susan

could you do this one in a 5x7 as i don't do many square cards if you can.

Kind regards

Marie

View all 5 messagesForever Friends Anniversary

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December 23, 2021 8:22 AMAngela Sangster

Hi Susan

Any chance this can be redone without the rings please, loving the designs without the lables got quite a few bookmarked to buy

Angela

View all 7 messagesLadies accessories

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December 14, 2021 7:58 AMSam Weilding

hi is it possible to have this one and another without the lables please, I prefer to use my own

Sam

Shoes, bag and perfume

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December 14, 2021 7:58 AMSam Weilding

hi is it possible to have this one and another without the lables please, I prefer to use my own

Sam

View all 2 messagesTatty Teddy Anniversary

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December 1, 2021 3:32 PMSam Weilding

Hi Susan being cheeky have you ever thought of doing your designs without the tag on the actual front, that way we can use our own method of labeling or the choice of yours from underneath?

View all 3 messagesCopyright rules

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October 27, 2021 6:02 PMSue Penny

Quite a few of your cards feaature Disney characters etc. Am I allowed to make cards using these images and sell them in our local shop?

View all 3 messagesThe Man Cave

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September 22, 2021 8:31 AMSUE FREEMAN

Hi are you able to do this design with the Welsh Dragon flag - instead of GB flag - Kind Regards Sue x

Merry Christmas from the Elves on the shelf

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August 20, 2021 10:25 AMBELINDA ABRAHAM

Hi

I was wondering do you have anymore of these little elves characters

I have made a lot of these cards and they have always been so popular

Many thanks

View all 3 messagesMale Accessories Birthday

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June 29, 2021 4:23 PMChristina Watson

Hello Susan,

I have downloaded one of your cards and wondering if I am able to sell them in a small craft shop in my town? I also sell to family and friends.

Thanks, Christina

ladies

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June 29, 2021 9:37 AMSUE FREEMAN

Hi - i'm looking for something for 2 ladies ones 80 and ones 90 - one sitting on a chair with a laptop on her lap and the other on a zimmer frame - grey hair if possible - kind regards Sue

View all 4 messagesPersonal enquirey

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May 19, 2021 12:12 PMLynne Needham

Hi Susan, I hope you don't mind me enquiring, I wrote to you some time ago and we had a lovely chat, via text and I have unfortunately I have mislaid you email address, you did a file for me without a butterfly. You were also very kind to me. You chatted about your family and I have noticed that you have not done any new products for a while, if I am right since Feburary 2021. I do hope you and your family are ok, I am genuinely concerned. I hope you and your family are ok. Kind Regards, Lynne Needham x

View all 3 messagesBaby Shark or JJ the baby

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March 23, 2021 12:12 PMALLISON JOLLY

Hiya

I have been asked if you have any cards with Baby shark or the Baby JJ.

No problem if you cant get them.

Thanks

Allison

View all 3 messagesRugby mad with fast food

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January 31, 2021 9:19 AMBELINDA ABRAHAM

HI Susan I would like to purchase this Rugby design,but i thought i would ask do you have anything more in Rugby theme. I only seem to be able to find this one and i love it.

Many thanks Belinda

View all 3 messagesLiverpool fan Birthday

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December 27, 2020 11:05 AMSheila Adcock

Looking for Walsall fc

View all 4 messagesRuby Wedding Anniversary 40 years

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December 3, 2020 5:37 PMAngela Sangster

Hi Susan I have this design, would it be possible to do another one without the 40 and the rings on at all?

Many thanks

Angela

View all 2 messagesCongratulations on passing your driving test 2

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December 3, 2020 5:43 PMSam Weilding

Hello

are you making these for a 6x6 card as nowadays they get blurry when you print them as is but when u print smaller they are fine

View all 5 messagesSympathy card Ref # cup926393_43516 and Get Well Soon Ref # cup1084115_43516

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November 26, 2020 12:51 PMLynne Needham

Hello Susan,

They say if you don't ask you don't get so I am going to politely ask if you can do something for me please if it is at all possible. I do of course intend to purchase them it if it possible and I do purchase an awful lot of your wonderful designs.

Would it please be possible for you do design the Sympathy card Ref # cup926393_43516 with the butterfly not on the main sheet and the Get Well Soon Ref # cup1084115_43516 without the mouse on the main sheet.

I know this is a big aske and it would be really appreciated. They would then be better suited to the people I am sending them too.

I thank you in advance and hopefully you can do this without too much trouble, if you cant then I completely understand. If you can would you please tell me where I can purchase them.

Thank you so much.

Kind Regards

Lynne Needham

View all 7 messagesHappy Christmas Gamer

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November 12, 2020 12:27 AMHonorscard Appleby

Hi could you do this card with playing golf instead of war on the scene. Thank you Honor cards3299

View all 7 messagesMusic Maestro card topper

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October 21, 2020 8:30 AMSUE FREEMAN

Morning

Love the music Maestro card girly colours - are you able to do something similar with drums for a girl? kind regards Sue x

Showing 25 - 48 of 83 Requests